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Privacy policy


GoMedium has given itself the mandate to offer a platform offering exceptional services and is committed to making every effort to be transparent in its management of personal information and to respect the applicable legal framework for the protection of personal data. personal nature, confidentiality and respect for privacy. This Privacy Policy (the "Policy") describes how and under what circumstances GoMedium may collect, use or disclose confidential information and explains how it may be accessed and corrected if necessary. This Policy also sets out how GoMedium uses tracking technologies, including (without claiming to be complete and subject to change without notice) Google Analitycs and cookies on its Website. When a person accesses, visits or uses or any other related mobile application (collectively the "Website"), participates in the platform, uses its services or communicates with GoMedium or agrees to receive SMS, e-mail, letter from her, she accepts the terms and conditions of this Policy. This Policy only applies to the Website operated by GoMedium. GoMedium is therefore not responsible for the privacy policies, procedures or practices of third parties operating a Website. This Policy constitutes a Regulation associated with GoMedium's Terms and Conditions of Use. The terms used in this Policy have the same meaning as defined in the General Terms of Use to which this Policy is attached. In the event of contradiction between any of the provisions of the Policy and the Terms of Use, the terms hereof will prevail.


Data provided by the user Users

Personal data is collected in different ways, under different circumstances. Some information is provided by users, others are collected automatically. For example, when a GoMedium user enters information when registering as a member, buys a product or service, subscribes to the newsletter, contacts customer service, by phone or email, or publish content on GoMedium's social media accounts. In all circumstances, only the data essential to the functioning of the site and the delivery of our services are collected. As part of a purchase made by a user on the GoMedium Store, certain financial data is also required. Payments by credit card are managed by Paypal, a recognized service of secure payments on the Internet. In order to proceed with the purchase authorization, the user must provide the following information: surname, first name, street address and credit card number. Due to their particularly sensitive nature, GoMedium does not recognize credit card numbers and does not store them on its server. During transmission, this information is encrypted and highly secure. Data collected automatically when using our services When a user browses his Website, GoMedium collects data on the use of his services, the user's interaction with his advertisements and emails, information on the characteristics of the software and hardware used and information obtained from his internet browser. Some information is automatically recorded in the logs on our server: it can be the IP address, the unique identifier of the user, the date, the time and the duration of the visit on the GoMedium site of same as the pages viewed. To do this, GoMedium uses cookies ("cookies"). Cookies are log files implemented on the pages of our website that are stored on the user's device. These allow you to collect information such as the user's preferred language, browsing history, browser type and version. Cookies are used to provide an optimal GoMedium navigation experience and to recognize the user's device settings on a subsequent visit. During a first visit to the GoMedium site, the user is notified of the use of cookies. The user is free to refuse the installation of a witness in the browser of the device he uses, to ask to be notified before its implementation or to disable the support of it directly in his browser . The user understands that this operation may however affect his browsing experience on the Website by reducing the performance and functionality of the platform and its tools. In addition, GoMedium is likely to use tracking technologies such as pixel tags and web beacons. These technologies consist of tiny graphic images embedded in a few pages of the website or our emails that record certain actions of the user. For example, when connecting to one of these pages, open an email or click on a link in an email. This allows GoMedium to measure and improve its ways of assessing the presence and behavior of users of its website and to evaluate the effectiveness of its promotions. Affiliates or third party service providers that have been duly authorized by GoMedium may be required to do so for them.

GoMedium uses Google Analytics, which offers proprietary identifiers (such as cookies) and third-party cookies or identifiers (such as Google advertising cookies) to carry out targeted advertising based on the interests of its users and also to to carry out studies concerning the number of visits to its site. The data from these analyzes are anonymous or linked to pseudonyms and do not allow, under any circumstances, to identify a user. The user who wishes can opt out of these Google Analytics advertising features through the ad settings or by downloading and installing the Google Deactivation Add-on in their browser. For more information, we invite the user to review Google's Privacy Policy and Terms of Service.

Plug-ins and social modules extensions

GoMedium uses plug-in extensions and social modules on its site. These include "like" buttons, "share" third-party social networks such as Facebook, Twitter, Google+. These buttons allow the user to like and share information from websites with his friends on social networks. When a user visits a page of our site (web or mobile) containing plug-ins or social modules, a connection is established with the servers of social networks (Facebook, Twitter ...). These networks are then informed that the user has accessed the corresponding page of the site consulted, even if the latter does not have a Facebook or Twitter user account, and even if he is not connected to his Facebook account or Twitter. If the user prefers to avoid publishing his actions from plug-ins in his social network accounts, he must before his visit to our site, disconnect from his social networks.


On Go Medium, data security is essential. All security measures necessary to protect us and our users against unauthorized access and modification, disclosure or destruction of the data we hold have been implemented. Access to personal data is restricted to a very limited number of our employees, having acquired the highest level of security required by GoMedium, strictly in the performance of their duties. Private messages, chat consultations and phone numbers are encrypted. In order to prevent unauthorized access to our systems, internal audits are carried out in particular on the collection, storage and processing of data, in addition to the implementation of physical security measures. Personal information is used and disclosed primarily for the purpose of the operation, maintenance, enhancement and provision of all website functionality, in addition to the administration of the platform. This is to facilitate the consultation, the linking of the users and their invoicing and in our relations with the participants. Personal information helps us understand and analyze the usage patterns and preferences of our users. We can, establish statistics of frequentation and use of the various elements composing our site. As a result, it is possible to customize our services and adapt our site to the support used (computer, tablet, mobile), improve the site and create new products and services as well as new features and features. This data is also used to offer the user promotional offers and carry out prospecting actions by sending him requests and newsletters to which he has previously consented. Only the data necessary for the purpose of the intended treatment are collected. If it is intended that personal data be used for purposes other than those mentioned above, GoMedium undertakes to inform the user first. The latter will then have the freedom not to give his consent or withdraw the latter.


Data communicated with our service providers

GoMedium relies on third parties (service providers) for the execution of private messaging services, consulting, management, execution, processing and payment. To enable them to carry out their missions, only the strictly necessary information is shared. Providers are required to take technical and organizational measures to ensure compliance with this Policy and to provide GoMedium with sufficient assurance as to the implementation of these measures. No use of the personal data of our users, customers or subscribers of our social media is allowed in order to serve their own commercial interests. GoMedium does not sell its list of users, customers or social subscribers to any organization or company, and does not exchange it with anyone.

Data communicated with third parties

The sharing of personal data with third parties is carried out only with the consent of users. However, where the law so requires and exceptionally, such information may be disclosed, if and only if GoMedium believes, in good faith, that the access, use, protection or disclosure of such data is reasonably justified to satisfy legally binding legal, regulatory, judicial or governmental requirements; to enforce the conditions of use in force, including to note any possible breaches thereof; identify, avoid or deal with fraudulent activities, security breaches or any technical problem; to guard against any infringement of the rights, the property or the security of our sites, its users or the public, in application and in the respect of the law. In the context of a transaction such as a sale, merger, liquidation, reorganization or acquisition of GoMedium, in whole or in part, the personal data could be transferred.


Personal data may be stored by GoMedium and / or any subcontractor of its choice for the strict performance of its obligations. For essentially technical reasons, some data may be transferred. They can be processed in any country where GoMedium has facilities or where third-party service providers (providers) are employed. By using the website, the user consents to the transfer of information in countries other than his country of residence, where the data protection rules may differ from those of his country of residence. Information outside Canada is subject to the laws of the country in which it is located and may be disclosed to governments, courts or law enforcement or regulatory agencies in Canada. in accordance with its laws. With this in mind, GoMedium has implemented a number of physical, administrative and technical safeguards to protect the confidentiality and security of the information held. These personal data practices are at all times governed by this Policy and, if applicable, will meet the requirements of the General Data Protection Regulations ("GDPR") by providing an adequate level of protection for the transfer of data. personal information between the European Union (EU) or the European Economic Area (EEA) and the third country. To find out more about the General Data Protection Regulation (GDPR), visit the European Commission's website at: The archiving of personal data is carried out on a reliable support in accordance with the legislation in force. In the event of a dispute between the data thus stored and any document provided by you, it is expressly agreed as an evidentiary agreement that the data collected by us will prevail and will alone be admitted as evidence. Unless deleted by the user, the data collected via cookies is retained for a period of 13 (thirteen) months from the implementation of the cookie on your device (smartphone, tablet, computer) . Beyond this period, the data will be archived and anonymized or destroyed.


The user has several rights in the use of his personal information. It has a general right of access, rectification, limitation and deletion, right not to be the subject of an automated individual decision (including profiling) as well as a right to portability of the collection of personal data concerning him, collected as and when he uses GoMedium services. He also has a right of opposition: at any time, the user may oppose the processing of his personal data or withdraw his consent. The user can avail himself of his rights at any time by contacting us by email at the following address: confidential at To close his account and delete his data, the user must attach to his application a copy of his identity card to confirm his identity. In order to protect the data managed within the framework of our services against any accidental or voluntary destruction, security provisions have been put in place. As a result, even when a user's account is closed, residual copies on our active servers and those stored in our backup systems will not be deleted immediately. A period of 180 days is established. Some data may be stored for legitimate business purposes or if required by law. GoMedium may at any time send to its users non-promotional emails, SMS and non-promotional mail regarding its personal account. Upon registration, if the user agrees, he may also receive newsletters and other promotional messages by email, SMS and mail. The user may, at any time, oppose the receipt of any promotional message by using the unsubscribe link provided or by sending an email to Customer Service via the Contact Us page.


Any expert offering his services on GoMedium commits to respect the Code of Ethics, the Terms of Service and this Policy. Except with the express prior consent of the user, the expert undertakes not to make any use of the personal data relating to the user for purposes other than the strict needs of the consultation. Similarly, the expert is informed that it is forbidden to communicate any personal data to a third party without the express prior consent of the user. Any expert undertakes to guarantee and indemnify us against the consequences of any claim from a user, resulting from the breach by the expert of his obligations under the applicable regulations for the protection of personal data and / or under this Policy.


GoMedium reserves the right to modify this Policy at any time, in whole or in part, in the light of changes and changes in its internal practices and procedures. During an update, the new version is available on the site and the revision date is indicated. Users are encouraged to review this Policy periodically before collecting any data. By continuing to use the GoMedium website and its services after the Policy has been updated, the user indicates that he has read and understood the current version of this Policy and accepts it.


If you have any questions about this Privacy Policy or our practices, the User may contact our Privacy Officer at the following address: confidential at