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Terms of Service


These General Conditions of Use form the basis of the contractual relations between the operator of the website GoMedium.com (hereinafter referred to as "GoMedium") and the users of its services (hereinafter referred to as "user"). GoMedium.com is a web platform acting as an intermediary between diviners and users. The website is dedicated to clairvoyance online. Experts may be assessed by registered users as members at the end of the consultations provided.

User

The use of GoMedium's services is reserved for persons with the legal majority in force in their country and having the legal capacity to contract and use the GoMedium website services. These terms and conditions may be modified at any time without prior notice or information.

Conclusion and performance of the contract

Access and use of GoMedium online clairvoyance services implies that the user accepts in advance and unconditionally these terms and conditions. These terms and conditions constitute a contract between the user and GoMedium. In the event that the user does not accept, in whole or in part, these terms and conditions, the latter should waive any use of the site and services offered by GoMedium.

Offered services

GoMedium is a computer platform offering its users to contact experts offering services in the field of divinatory arts, by different modes of communication such as phone, chat, email. GoMedium is a technical intermediary. As such, GoMedium does not provide any advice or divination consultations whatsoever and has no involvement or influence on the content of the consultation. The content is provided by the experts under their sole and exclusive responsibility.

GoMedium will in no way be held responsible for the services provided by an expert. User members have the opportunity to rate the service received by submitting their reviews and comments via their member account. GoMedium assumes no responsibility for the quality of the services offered by the experts, the comments and evaluations provided by the members, or the professional qualifications of the experts. GoMedium allows these assessments to maintain or increase the quality of the consultations provided by each expert. GoMedium will in no way be held liable if a user should suffer any damage as a result of consultation provided by an expert.

Designation of services

GoMedium provides a platform for linking experts offering services in the field of divination arts, through different modes of communication such as phone, chat, email and users. GoMedium acts as a simple intermediary between the user and the expert. All services provided by GoMedium can not be considered as definitive or exhaustive. The status of the experts is displayed as an indication.

Access to services

GoMedium consultation services are chargeable. These services are based, among other things, on the principle of overtaxed telephony. The costs incurred by the use of this service are the sole responsibility of the user. GoMedium is committed to providing an optimal service to allow permanent accessibility to the various accesses of consultation (7/7 - 24/24) services on the site, subject to the necessary maintenance interventions or failures specific to the Internet. GoMedium can not be held responsible if the telephone or internet network of the user is defective even temporarily and does not allow him to connect or communicate in good conditions.

Definition of a user

A user is any person who has reached the majority in force in his country of residence, enjoying his full and discerning capacity. The user is responsible for ensuring that the law of his country of residence makes no objection to the possibility of using and / or registering as a member on GoMedium. The user is solely responsible for ensuring that the law of his country does not prohibit the activities of online clairvoyance and the professional practice of divination arts in general.

Become a member

Chat, e-mail and expert evaluations are restricted to GoMedium registered user members. To become a member, the user must be of legal age in his country of residence, enjoy his full capacity for discernment, and ensure that the legislation of his country of residence does not preclude the possibility of registering as a member on GoMedium. The registered user, hereinafter referred to as "member", is solely responsible for the personal information provided and for updating it. In case of change, the member must make the changes via his GoMedium account as soon as possible. The member assumes full responsibility for the data mentioned on his account. The user (via number 1-900) or the member (registered user) is solely responsible for the quality and confidentiality of his personal password, as well as any activity generated by his personal code and GoMedium account, such as payments. In the event of any fraudulent use of the password or account and any other breach of security, the member agrees to immediately inform GoMedium via the Contact Us page. The member will ensure the closure of his account at the outcome of each session.

GoMedium reserves the right to suspend or terminate a member's account and to refuse, immediately and for the future, access to all or part of that member's account, in the presumption of fraudulent use of his or her personal password or means of payment.

Termination

GoMedium reserves the right to delete a member's account at any time without notice and without notice. GoMedium does not have to justify its decision and no compensation can be claimed by a member or a user of services offered via the site. Any member who has provided false or incorrect information when registering, who would have interacted with other users of GoMedium's services or who has violated these terms and conditions may be permanently denied access to GoMedium's services.
A member can not have multiple accounts under the same identity or under different identities. GoMedium reserves the right to suspend or terminate the member's account (s) and to refuse, immediately and for the future, access to all or part of the GoMedium website. The member can terminate his account at any time by writing to us on the Contact Us page. The member account will be deleted according to the deadline mentioned in the Privacy Policy.

Consultations

The user or the member agrees to join the divination arts experts present on the GoMedium website exclusively in order to benefit from the services offered by these experts as part of the site services. Under no circumstances will the user or member attempt to persuade the experts on the GoMedium website to provide services of a prohibited nature or contrary to the GoMedium Code of Ethics. The user or member is also prohibited to encourage experts to provide services outside the platform of GoMedium. Neither the user nor the member is authorized to record the content of telephone exchanges between the experts and him via the Go Medium site, unless he has previously obtained the express permission of GoMedium.

Telephone consultation billed via your telephone operator

The full cost of telephone consultation services is the responsibility of the user. The user will be billed by his telephony operator.
From Canada:
Calls from a fixed line: number 1-900-528-9292/1-900-548-9292 is charged $ 2.89 CAD / min.
Calls from a cell phone: number # 9292 is charged $ 2.99 CAD / min.

Telephone consultation implies acceptance of GoMedium's general conditions of use and the consultation fee. Rates may be changed at any time without notice from GoMedium. By dialing one of the numbers listed on the site, the user accepts the rate indicated. During the connection, the rate currently in effect is mentioned at the beginning of each call. It is possible that some mobile operators apply a surcharge of a few cents. The fee for using this service is billed to you by your telephone company. The use of this service must in no way jeopardize your financial situation. Billing begins when communication is established.

Fees for services paid by tokens

Token-paid services include phone, chat, writing (email) and any other services offered by GoMedium that require you to be a registered user as a member.
Only GoMedium members can purchase tokens / consultation via the Buy Tokens page.
GoMedium Member Consultations: Call to a toll free number or local number, paid by tokens are charged 2.59 tokens/min.

Members have access to additional services such as numerology, map of the sky. These services are paid by tokens, previously purchased and paid by credit card through the secure site of Paypal or a Paypal account. Tokens can be used for telephone consultation and other services exclusively for GoMedium members.

Consultation by account paid by tokens

Phone paid clairvoyance counseling using tokens:

The rates of consultation are indicated on the Internet site, page "Buy tokens". Payment is made by credit card via the secure site of Paypal or your Paypal account. Prepaid phone consultation with tokens / consultation implies acceptance of the GoMedium Terms and Conditions and the consultation fee indicated in the member account. This rate may be changed at any time without notice from GoMedium. By dialing one of the numbers listed on the site, the user accepts the rate indicated. When connecting, the current rate is mentioned at the beginning of each call.

Clairvoyance consultation by paid chat using tokens:

The rate of consultation by chat is indicated on the GoMedium website before contacting the expert. As soon as the user connects to chat, he can not give up the consultation or even access a reimbursement of the consultation but he can terminate the consultation at any time.

Written clairvoyance counseling paid using tokens:

The price of the consultation in writing or by email is indicated on GoMedium before the connection with the expert. The expert has 24 hours to answer (in the hours included from 8:00 to midnight, from Monday to Sunday included). The consultation is reimbursed in consultation tokens only if the expert has not respected this deadline. Once the user has sent his email, he can not give up the consultation or even access a refund of the consultation.

Purchase consultation tokens

Users registered as members of GoMedium have the opportunity to purchase consulting tokens. Proposed under different packages, these tokens have the advantage of offering the member a more competitive rate since members can take advantage of promotional offers, subsidized tokens and SEO gifts. Tokens / consultation can apply to all services offered by GoMedium.

Validity period of the tokens

Tokens contracted during the purchase of a package and credited to a member's account are valid for an unlimited period from the date of purchase.

Guarantees and responsibilities of GoMedium

The user is informed that GoMedium does not guarantee the content of the services provided by the experts or the satisfaction of the user regarding the services of the experts. GoMedium does not intervene in any dispute between an expert and a user. This implies that the user renounces to implicate GoMedium in any potential litigation that may arise from a consultation between himself and an expert. More generally, GoMedium can not be held to guarantee results concerning the services offered and / or used by a user via an expert. In no case may the content of the consultations constitute legal, medical or psychological advice. GoMedium's responsibility is limited to providing users with several experts in divination arts, whose qualifications and skills are previously assessed, tested or validated.

Litigation with an expert

GoMedium is not responsible for the consultations provided by the experts and does not intervene in case of dispute between them and a user. In the case of a reasoned request from a user and if it is necessary for him to assert rights against an expert, GoMedium reserves the right to transmit to the user the identity and contact details of the expert. . The user agrees in this case that the expert is informed and that the identity and his own contact information are also transmitted. The same principles apply in case of an expert's request. GoMedium will decide in its sole discretion and without giving any justification whether or not it transmits information, any legal obligation being reserved. Except legal obligation or judicial injunction, GoMedium can not be obliged to transmit this information. GoMedium transmits the information communicated to it, but it bears no responsibility in the event that this information is inaccurate or false.

User's commitments

The user agrees to use GoMedium services and to contact the experts only if he has sufficient financial resources, is not in debt or is in difficulty and does not follow medical treatment related to depression or similar impairment. He must also have reached the legal age of majority according to the law of his country and at least 18 years.The user undertakes not to resell and not to use for a commercial purpose the services provided by GoMedium or any of its experts without the prior written consent of GoMedium. The user assumes full and sole responsibility for any messages, comments or ratings made on the GoMedium website, as well as communications with experts. He is also solely responsible for his choices and actions.

The user agrees not to use the GoMedium website and its services for illegal purposes including:
- not to transmit messages contrary to public order and morality, defamatory remarks or elements that infringe on the privacy of third parties;
- not to transmit messages, elements or information that could harm the rights of the GoMedium site or the rights of third parties;
- not to interfere with the proper operation of the services provided by GoMedium to other users or to infringe the property rights of GoMedium or those of a third party;
- to inform GoMedium of any violation that the user may be aware of; not to access or attempt to unlawfully access other networks or computer systems connected to the GoMedium site;
- not to use the GoMedium site to harm the latter via the transmission of viruses or other harmful programs or software.
The user agrees not to use multiple accounts under the same identity to receive a promotional offer and / or gift voucher.
In the event that the user has multiple accounts under the same identity or under different identities to receive promotional offers or gift certificates, GoMedium reserves the right to delete the promotional offer or gift voucher without having to warn the user beforehand. Similarly GoMedium may suspend or terminate the accounts of the latter and refuse access to all or part of the GoMedium site for a limited period or unlimited.

Expert evaluation

The rating or expert evaluation service is a free service offered exclusively to GoMedium members. Each evaluation submitted via the user's account is made by filing a note (1 to 5) imaged by stars and a personalized message. Each evaluation is moderated by the GoMedium team prior to publication. Evaluations containing offensive, xenophobic, defamatory or non-compliant messages will be automatically deleted. The evaluation service does not allow you to communicate with an expert and to wait for an answer. Private addresses, email addresses, internet addresses, telephone number and personal details are not allowed in the opinions or comments. rating and comments are only intended to note or thank the experts' performance. Only one rating is allowed per consultation. GoMedium is in no way responsible for the veracity of comments submitted by users and disclaims any responsibility.In commenting the experts, members surrender to GoMedium, the right to reproduce and adapt the comment for free, without limitations of time, place and support. Members are informed that once submitted they can no longer modify or delete it. The member is solely and solely responsible for comments made in his comment or private message. Each member giving a comment or private message is personally responsible and undertakes to take all necessary measures to assist and compensate GoMedium in case of third party claims due to a comment or private message, for example in the case of claim for damages.A notice whose consultation would have lasted less than 4 minutes and not allowing to give an objective opinion on an expert can be freely removed by GoMedium. A notice must be filed within 21 days of the consultation. After this period, the notice can still be sent by private message to the expert.

Commitment and limitations of services

GoMedium strives to provide a serious online clairvoyance service that is accessible 24/7, but is not responsible for the quality or availability of the telephone service, including interruptions or other disruptions to telephone operators. . As a result, no compensation can be claimed by a user. GoMedium reserves the right, at any time to modify, suspend or interrupt temporarily or permanently, all or part of the service without having to inform the user beforehand. GoMedium can not be held responsible towards the user or against any third party of any modification, suspension or interruption of the service.

Abuse

GoMedium can not be held responsible for the content of the consultations. To report potential abuse by an expert, we strongly suggest that you use the Contact Us page.

Disputes

For any request or question regarding the provision of services or any dispute, please contact us via the Contact Us page.

Using tokens

Tokens can only be used through the GoMedium site, GoMedium application and services. Tokens are issued for promotional purposes, are not redeemable for cash, and are not transferable or exchangeable for currency, and can not be refunded. It is not possible to accumulate chips by creating several GoMedium accounts. Tokens accumulated on different GoMedium accounts can not be grouped into a single GoMedium account. Tokens appear automatically as tokens on the account page. They can be used from the date of their issue.

Divisibility of clauses

If any provision of these terms and conditions is held invalid, void or unenforceable, the latter (or any part of it that renders it invalid, void or unenforceable) will be disregarded without affecting the validity and validity of the agreement. applicability of other provisions.

Data Protection and Intellectual Property

In accordance with the new regulations on the protection of personal data (RGPD N ° 2016/679), the company that owns GoMedium.com will be able to collect personal data that are essential for the provision of certain services to the users of its sites.
The conditions and methods of processing personal data collected by the company that owns GoMedium.com when using the sites and / or the application are governed by the provisions of the Privacy Policy.

Application and modification of the general conditions

Any access and / or use of the GoMedium sites implies the acceptance and the respect of all these general conditions of use as well as the Privacy Policy.
These terms and conditions may be modified at any time without notice by GoMedium. By continuing to access and / or use the GoMedium sites after the modification of the general conditions, the user confirms to accept the new version of the general conditions.

Computing and Freedom

Your information is used by GoMedium, the data controller, for customer relationship management and prospecting purposes.
In accordance with the applicable regulations on the protection of personal data, you have various rights, including a right of access, rectification, and opposition to the processing of your data. You may also object at any time and without cause that your data is used for the purpose of sending you GoMedium offers or our partners. Hypertext links may refer to other websites than the present. GoMedium disclaims all liability in the event that the content of these websites contravenes the legal and regulatory provisions in force. In addition, GoMedium reminds that any creation of hypertext link to the home page of this site or any other page of the site is subject to the express, prior and written agreement of GoMedium.

Intellectual property

In accordance with the laws governing the ownership of literary and artistic rights or other similar rights, this site and all elements, trademarks, designs, models, logos, graphics, etc. on this site and their compilation are the exclusive property of GoMedium or its suppliers, who do not grant any license or any other right other than the right to consult GoMedium.The reproduction or use of all or part of these elements are only authorized for the exclusive purpose of information for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited. Any other use constitutes infringement and is punishable under the Intellectual Property, except with prior written permission of GoMedium.

Complaints and mediation

We make every effort to give you complete satisfaction, our customer service is at your disposal to inform you and process your possible claim.

Election of domicile

The use of GoMedium's site and services is subject to the right of the company's registered office for any dispute related to these terms and conditions of use. GoMedium is owned by Conceptel Technology inc. and is located in Saint-Jérôme, Province of Quebec.

Language of translation

The version of the general conditions of use written in French prevails over any other translation of the general conditions of use to avoid any disparate interpretation between the versions.